Dunkin' Donuts Saga
So I pull up to the Dunkin' Donuts drive-thru the other morning to buy some donuts, muffins and bagels for my family, who was visiting for the weekend (there is no walk-in option).
Here's the exchange:
Me: "I'd like to order four muffins. What kind do you have?"
DD employee: "Blueberry, corn and chocolate chip."
Me: "OK, I'll have three blueberry and one corn."
DD employee: "Would you like any coffee?"
Me: "No, but I'll also have..."
DD employee: "Please drive up."
Me: "I'm still ordering."
DD employee: "Go ahead."
Me: "I'll have five bagels and a dozen donuts. Just give me a mix on the donuts."
So I drive up, pay for my muffins, bagels and donuts and pull over to the side, just to check to see if they got it right. I open the box of donuts and find that there are 12 variations of chocolate donuts — double chocolate, Boston cream, chocolate frosted and chocolate sprinkled.
Me, cutting off a few cars to get back to the window: "Um, I asked for a mix and I got a box of chocolates."
DD employee, turning to someone in the back room: "Hmm. Lester, he asked for a mix."
Lester (apparently, the guy who selected my donut mix): "I gave him a mix."
DD employee: "See, these look like mostly chocolate."
Lester: "Well I was just trying to get rid of the donuts we have a lot of."
Finally, I get a mix (jelly and plain, what a concept) and drive away.
Nut jobs.
Wow! Jeez, are you okay, man? Do you think you'll ever recover?
Next time, be specific, you professional whiner.
Posted by: Dan Farmkoff | August 26, 2008 at 08:59 AM
Whatever, dude.
Posted by: Dan | August 26, 2008 at 11:17 AM
DD service sucks.
It's OK to whine, Dan F. That's what a blog is for.
Posted by: Christine | August 26, 2008 at 02:01 PM
this is the first time i've had the pleasure of reading your blog Dan. i just laughed my ass off at Lester's remarks, then read some more of your posts. you rock and have great taste in lots of things. :)
jenne
Posted by: jenne | August 26, 2008 at 02:07 PM
I've heard it said that life is like a box of chocolates and your story just confirms it.
Posted by: Jim Neighbors | August 26, 2008 at 02:51 PM
Christine -thanks for the support.
Jenne - glad you enjoy it. Thanks for stopping by.
Jim - Where's Tom Hanks when you need him?
Posted by: Dan | August 27, 2008 at 09:43 PM
That was a really funny story.
Lester is a hoot--maybe a bit too honest in front of the customers? ;)
Posted by: Cyn | August 28, 2008 at 05:22 AM
At least the DD guy was honest? :)
And, um... what bad day did Dan F have where he did a drive-by rude comment? What a whiner. (heee.)
I thought being in NY would require that I go to DD much more, but Dawg has kinda migrated to the ESparks coffee, which is REALLY good, so I've only been to DD maybe 4 times in a month.
Posted by: Poppy | August 29, 2008 at 12:43 PM