So we had this freak storm blow through our back yard last week, knocking out our phone and Internet.
I'm hopeful that Comcast will resolve the issue and get us back online. Nothing doing.
No problem. I'll call Comcast.
After listening to a recording asking if I'm interested in a pay-per-view boxing match (I have a problem; not good timing), I get to the options for phone/Internet/TV. Despite not choosing the "TV" option, I get a message telling me that universal caller ID for television is not functioning in my area and that it's being worked on.
Finally, I get a rep who asks me the usual troubleshooting questions before agreeing someone needs to come to the house. I'm told between 12-2 p.m. on Friday.
Friday comes and it's 2:20. I call Comcast asking where the technician is when I was told 12-2 and the response is, "no, you're down from 12-4."
Um, kind of a big difference when I have a lot to do.
So I say I was told between 12-2 p.m. and the rep responds with "the person you spoke with probably thought it was military time."
OK, then. That explains it.
So in the military, two hours means four hours? The days are twice as long? Time frames are doubled in military time?
The technician finally arrives at 3 p.m. and manages to solve the problem. But as he's working, he informs me that he always carries a generator in his RV because, "as a circus entertainer, you always need to be prepared."
So my Comcast technician doubles as a circus clown.
Gotta love Comcast. It's always something new.
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